1. Start with Swarthmore’s actual service area
Swarthmore is a borough in Delaware County, Pennsylvania. Its population estimate is 6,550 for the 2020–2024 ACS 5-year period. That figure should not be converted into a forecast for legal demand, calls, leads or cases. Instead, use the geography to define the records you want to inspect: inquiries associated with people seeking service in Swarthmore, the wider Delaware County area your firm serves, and any other areas you deliberately include. Keep borough, county and broader Pennsylvania reporting distinct. A report that combines them without labels can make a small local segment appear larger than it is.
Recommended approach
Ask for reporting that preserves geography as a field rather than treating “Swarthmore” as proof of performance. Decide which locations belong in one review and which should remain separate. Then compare source, case type and outcome within those defined areas.
