1. Start with the firm’s actual geographic scope
The Census record identifies Southampton township as a municipal-town in Franklin County, Pennsylvania. A law firm may serve the township, the county, Pennsylvania more broadly or several distinct communities, but those areas should not be treated as interchangeable. The dashboard page describes tracking for service-and-city targets and says that case-type and city data can inform budget decisions. That makes geographic definition an implementation issue, not a copywriting detail. A firm should decide which locations count as target areas, which calls or forms should be associated with them, and whether a person’s location is known, reported or unavailable.
Recommended approach
Ask Bosseo to show how location is represented in the dashboard and how the firm can separate Southampton from Franklin County and statewide activity. Do not treat the township’s population estimate as a forecast. Use it only to define the local context and then rely on observed firm data when assessing performance.
