What does Bosseo say Lead Attribution records?+
Bosseo describes records that can include channel, referrer, landing page, device, session detail and attached intake answers. Bosseo also describes connecting calls and tracking progression toward consultation and signed case.
Can it include phone calls?+
Bosseo’s public product page says calls can join the same journey record, including the transcript, case-type tag and web journey. Ask how that would work with your firm’s phone system and review practices.
Does attribution prove that a channel will produce cases?+
No. Attribution is a way to review recorded journeys and outcomes. It does not guarantee demand, rankings, inquiries, signed cases or revenue. Use consistent definitions and review actual records before changing spend.
Do we need to use South Heidelberg as a separate reporting category?+
That is a firm decision. South Heidelberg is recorded in Berks County, but the population estimate does not determine how your service area or reporting should be organized. Ask Bosseo to review the geographic labels and pages that matter to your practice.
How is this different from asking a caller how they found us?+
A caller’s answer can be incomplete or uncertain. Bosseo describes connecting the recorded web journey and intake information to the lead, so the firm can review more than a manually entered source note. Confirm what data is available in your setup.
Can attribution identify which pages contribute to signed matters?+
Bosseo says the product can roll up information by page and describes identifying city and service pages associated with signed matters. That is a reporting capability, not a promise that a particular page will rank, attract inquiries or produce a case.