1. Connect the first visit to the inquiry
Bosseo describes Lead Attribution as tracking the channel, referrer, landing page, device and sessions associated with a lead’s journey. It also describes connecting intake answers to that journey. That matters when a prospective client visits a page, leaves, returns later and then calls. Asking “How did you hear about us?” may produce a broad answer such as Google, while the recorded journey can provide more specific context. For a firm serving Schuylkill Haven, review whether the system can distinguish the pages and channels that attract inquiries from this municipality and from elsewhere in Schuylkill County without treating either geography as proof of legal demand.
Recommended approach
Ask to see how one inquiry is represented from first visit through contact. Confirm which journey fields are visible, how geographic information is handled, and which facts your team can use when reviewing an inquiry.
