What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers one question at a time, with the flow organized around the firm’s practice areas and qualification needs.
Can the intake cover more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. Your firm should decide which areas require separate flows and which questions are appropriate for each one.
Can we control what the visitor is asked?+
Bosseo says the flows are built with the firm, practice area by practice area. The questions, acceptance criteria, disclaimers and escalation rules should be reviewed and approved by your firm.
Where do completed inquiries go?+
Bosseo says completed inquiries can be delivered to the team with answers attached and describes inbox, CRM and case-management delivery in connection with its broader ecosystem. Confirm the specific destinations and scope for your firm before proceeding.
Does Video Intake replace a phone number or ordinary contact method?+
The product is presented as an alternative to a blank contact form, not as a reason to remove every other contact route. Decide how the video path should work alongside your phone, email and other approved methods, including an option for visitors who cannot use video.
Does the Robeson population estimate show that Video Intake will produce cases?+
No. The 2020–2024 ACS 5-year estimate for Robeson is 7,642, with a margin of error of 24, but population is eligibility context only. It does not prove demand, competition, leads, cases or revenue.
