What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. It is intended to help visitors explain their situation and help the firm evaluate inquiries by factors such as case type, fit and urgency.
Should a Peters law firm use a different intake from a firm serving the whole county?+
Not necessarily. Peters is in Washington County, so the relevant decision is whether your existing service-area rules require a distinct path, location question or owner. Review that choice with Bosseo and your team rather than inferring it from population.
Can the intake decide whether my firm accepts a case?+
No automated path should replace your firm’s review. Bosseo describes qualification and weighting, but your firm must define its criteria, review escalations and make decisions about consultations, referrals or declines.
What should we ask before choosing the questions?+
Ask which practice areas the flow covers, which facts it can collect, how branching works, what the visitor sees before submission, and how answers are delivered to your team. Confirm any system connection or follow-up behavior instead of assuming it.
How should we measure whether Video Intake is useful?+
Define starts, completions, reviewable inquiries, consultations and other outcomes before implementation. Compare those measures by practice area and service-area handling when you have real observations. Peters’ population estimate is not a demand, lead or revenue benchmark.
Does submitting an intake create an attorney-client relationship?+
The intake itself should not be presented as creating representation unless your firm’s approved engagement language says so. Review disclaimers, emergency instructions, confidentiality wording and next steps with the appropriate professional judgment before publishing.
