What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, call classifications, case types, forms, video intakes, source attribution, reviews and trends over time. Confirm the exact scope for your firm during the consultation.
Can the dashboard prove that Penn Forest has legal demand?+
No. The Census population estimate for Penn Forest is geographic context only. It does not prove search demand, competition, legal need, leads, cases or revenue. Use the dashboard to review observed firm activity under agreed definitions.
Can Penn Forest and Carbon County be shown separately?+
That should be an explicit measurement question. Penn Forest is recorded as a township in Carbon County, but those geographic levels are not interchangeable. Ask Bosseo how the requested labels would be represented and filtered before adopting the report.
What is the difference between a lead and a matter?+
Bosseo’s public page describes lead classifications and case-type tagging. Your firm should separately define a potential new client, a qualified inquiry, an opened matter, a retainer and revenue. Do not treat a contact or ranking as a signed case.
Does Bosseo publicly confirm every integration, uptime level or recovery arrangement?+
No such universal commitment should be assumed from the public product description. Ask about the specific systems, permissions, correction process, retention and recovery expectations your firm requires, and obtain confirmation before treating them as acceptance criteria.
How should a firm evaluate the dashboard before choosing it?+
Bring your service-area definitions, practice taxonomy and lead rules to a consultation. Ask to review the described fields, the path from source to contact, access controls and the handling of questionable records. Then document which requirements are confirmed, which require clarification and which are outside scope.