What does Lead Attribution show for an inquiry?+
Bosseo describes a record containing the channel, referrer, landing page, device, session detail and attached intake answers. The exact information available for your firm should be confirmed during the consultation.
Can it distinguish Palmyra from Lebanon County activity?+
It can be discussed as a reporting requirement, but Bosseo does not establish a particular location-detection method. Ask Bosseo how your firm’s location fields, page structure and intake records could support that distinction.
Does attribution include phone calls?+
Bosseo’s public description says calls can join the same journey record, including available transcript and case-type information. Whether that connection works for your firm depends on your existing arrangements and the agreed scope.
Will attribution prove which channel produced a signed case?+
Bosseo describes outcome tracking through consultation and signed case. You should confirm how your firm records those outcomes and how incomplete, disputed or unavailable source information is handled. Attribution does not guarantee that every record will be complete.
Do we need to change how staff ask, “How did you hear about us?”+
Bosseo describes attribution as operating behind the scenes and reducing reliance on memory-based source answers. Your firm should still review its intake workflow and decide which questions, qualification fields and outcome updates remain necessary.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution as connecting a specific lead’s journey and intake information, rather than showing only anonymous traffic in aggregate. Ask for a demonstration using the fields and outcomes relevant to your firm.