What does Lead Attribution show?+
Bosseo describes a lead journey that can include channel, referrer, landing page, device and session detail, with intake answers attached. The consultation should confirm how those fields would apply to your firm’s website, intake paths and records.
Can it include phone calls?+
Bosseo’s public product page says calls can join the same journey record. Your firm should review how its phone records, dispositions, transcripts or case-type information may be handled, along with applicable privacy and access requirements.
Does attribution prove that a channel produced a signed case?+
It can support that analysis when the journey and outcome records are complete and consistently maintained. It does not justify a conclusion when the source is missing, the matter status is outdated or the firm has not defined what counts as a signed case.
Will North Strabane population data predict lead volume?+
No. The Census estimate provides population and geographic context for North Strabane in Washington County. It does not prove demand, competition, search activity, calls, inquiries, cases or revenue.
Do we need to change how staff ask about sources?+
Bosseo describes attribution as operating behind the scenes and reducing reliance on a remembered answer such as “How did you hear about us?” Your firm should still review its intake process, consent practices, required fields and status ownership before deciding what changes, if any, are appropriate.
How does it relate to the ROI Dashboard?+
Bosseo describes journey-level detail rolling up into its ROI Dashboard. Ask which records and outcomes would appear in that view for your firm and how incomplete, duplicate, offline or unclassified inquiries would be represented.