1. Start with the journey your North Lebanon prospects actually take
A person looking for a law firm may visit a page, leave, return later and then call or submit intake. Bosseo’s public Lead Attribution description says the system records the channel, referrer, landing page, device and session history, then attaches intake answers to the journey. It also describes calls joining the same record. For a firm serving North Lebanon township and Lebanon County, that distinction matters because a geographic label alone cannot explain whether a visit became a qualified inquiry or a matter. Review whether your current records preserve the first visit, later visits, originating page and eventual contact method.
Recommended approach
Ask Bosseo to demonstrate a complete journey using your firm’s definitions of inquiry, qualified inquiry, consultation and signed case. Confirm which events are visible, how repeated visits are connected, and which geographic information is actually collected rather than inferred from the township’s population or county relationship.
