1. Start with the journey your North Lebanon prospects actually take
A person looking for a law firm may visit a page, leave, return later and then call or submit intake. Bosseo’s public Lead Attribution description says the system records the channel, referrer, landing page, device and session history, then attaches intake answers to the journey. It also describes calls joining the same record. For a firm serving North Lebanon and Lebanon County, that distinction matters because a geographic label alone cannot explain whether a visit became a qualified inquiry or a matter. Review whether your current records preserve the first visit, later visits, originating page and eventual contact method.
Recommended approach
Ask Bosseo to demonstrate a complete journey using your firm’s definitions of inquiry, qualified inquiry, consultation and signed case.
