What does Bosseo say the ROI Dashboard tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, call transcripts and tags, case-type leads, forms, video intakes, source attribution, review information and trends over time.
Can the dashboard prove demand for Moon legal services?+
No conclusion like that should be drawn from Moon’s population or from a dashboard tile alone. Population is context only, and rankings, calls or leads need clear definitions and firm-specific review before they inform a demand or budget decision.
How should a Moon firm define its geography?+
Decide whether reporting should use Moon, Allegheny County, Pennsylvania or another explicitly defined area. Ask Bosseo how those labels will be represented and whether activity can be reviewed without silently combining different geographies.
What should we ask about calls and transcripts?+
Ask how calls are logged, classified, transcribed, accessed, retained and connected to leads or matters. Also confirm how existing clients, vendors, spam, duplicates and out-of-scope inquiries are treated under your firm’s definitions.
Does the public page confirm every integration we may need?+
No. It describes an ecosystem and related data flows, but your firm should confirm each proposed handoff, field, permission, failure path and recovery expectation directly with Bosseo before treating it as accepted.
How can partners use the dashboard responsibly?+
Agree on the questions the dashboard is meant to answer, assign review owners, distinguish measured events from conclusions, and require clear definitions for geography, case type, lead status, attribution and matter outcome.
