Start with the journey, not the client’s memory
A client may remember Google, a referral or a review without remembering the precise page or sequence that preceded the inquiry. Bosseo’s public Lead Attribution description says the record can show the channel, referrer, landing page, device and session history, with intake answers attached. That distinction matters when your firm serves a defined place such as Middletown township in Bucks County: a broad source label does not tell you which service page or local path earned the inquiry.
Recommended approach
In a consultation, review whether your current records preserve first visit, return visit, referral path and landing-page detail. Decide which journey fields your attorneys and intake team would actually use when reviewing Middletown inquiries. Do not treat a remembered source as equivalent to a measured journey.
