1. Start with the Maxatawny service area, not a generic software brief
Maxatawny is a municipal-town in Berks County, Pennsylvania. The 2020–2024 American Community Survey 5-year estimate records 7,884 residents, with a margin of error of 18. For software planning, its useful role is geographic definition. Your firm can identify whether the workflow serves clients in Maxatawny, the wider Berks County area, Pennsylvania, or another exact service area. Those are different scopes, and the software should not quietly treat them as interchangeable.
Recommended approach
Before discussing screens or automation, write down the geographic scope of the workflow and the people who use it. Then identify whether the tool supports the whole firm or only matters originating in a defined service area.
