Is the ROI Dashboard specific to Marshall?+
Bosseo’s public page describes city data, keyword tracking, calls, leads and source attribution, but it does not state a preconfigured Marshall-specific market. Ask Bosseo to demonstrate how Marshall and Allegheny County would be represented and separated.
Can the dashboard prove that Marshall residents are searching for my practice area?+
No conclusion like that follows from the Census population estimate or from the dashboard description. The population figure is eligibility context only. Review actual measured activity and its definitions rather than treating population as demand evidence.
What does Bosseo say the dashboard tracks?+
The public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls with recordings and transcripts, lead classifications, case types, forms, video intakes, source attribution, review counts and trends. Confirm the exact scope for your firm.
Can I connect a lead to a signed matter or revenue?+
Bosseo’s public page says leads and matters by case type can tie back to real revenue. Before relying on that statement for management reporting, ask how matter status, revenue fields, corrections, duplicates and permissions will be handled in your firm’s configuration.
Who should have access to calls and transcripts?+
The page says selected partners, office managers and intake leads can have access, but your firm should decide the appropriate users. Confirm role permissions, recording visibility, transcript retention and export behavior before implementation.
How often does the information update?+
Bosseo says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle. Ask for the expected behavior of each data type, including any delays, refresh conditions and recovery process. Do not assume one universal update interval.