1. Set the geographic definition before reading the numbers
A dashboard can only answer a local question after the firm defines the area being measured. Lower Swatara is a township in Dauphin County, Pennsylvania. It is not interchangeable with Dauphin County, the Harrisburg metropolitan area, Pennsylvania as a whole, or a list of nearby municipalities. Those geographic scopes represent different reporting questions. A keyword tracked for Lower Swatara should not automatically be treated as a countywide or metropolitan result. Likewise, a caller who mentions Lower Swatara should not automatically be counted as a signed matter. Bosseo’s public ROI Dashboard page describes tracking for service-and-city targets, city data, rankings and leads by case type. During a review, ask how your firm’s local labels will be defined and how broader geographic activity will be separated from township-specific activity.
Recommended approach
Ask Bosseo to show the exact geographic definitions used for ranking targets, call classification, lead attribution and matter reporting. Keep Lower Swatara, Dauphin County, wider metropolitan areas and Pennsylvania as separate dimensions unless your firm deliberately chooses another structure.
