What does Bosseo say Lead Attribution records?+
Bosseo’s public product page describes channel, referrer, landing page, device, session detail and intake answers connected to a lead journey. It also describes calls joining the journey and outcomes extending to consultation and signed case. Confirm the exact fields available for your firm during the consultation.
Can this show whether a Lower Saucon inquiry became a case?+
The public page says the journey can continue to consultation and signed case. Your firm still needs to define those stages and maintain accurate outcome records. The Lower Saucon population estimate cannot be used to predict how many inquiries or cases will occur.
Will attribution replace our intake process?+
Bosseo describes attribution as operating behind the scenes with journey data attached to each lead. That does not remove your responsibility to decide what to ask, how to qualify a matter, how to handle conflicts and how to record outcomes. Review the connection with your actual intake process before proceeding.
Can phone calls be included?+
Bosseo’s public page says phone calls can join the same journey, with the transcript, case-type tag and web journey connected. Ask about the information required for your phone process and have the firm review applicable privacy, recording and retention considerations.
Is this the same as aggregate website analytics?+
Bosseo positions Lead Attribution as connecting a specific lead’s journey with intake and outcome information, rather than showing only anonymous traffic totals. The consultation should establish which systems and records will be included for your firm.
What should we decide before booking?+
Bring your service-area rules, current source questions, intake fields, phone workflow, consultation stages and signed-case definition. Also decide who will review attribution and what evidence would justify changing a marketing or intake decision.