1. Start with the journey, not the answer “How did you hear about us?”
A prospective client may visit more than once before contacting a firm. Bosseo describes Lead Attribution as showing the channel, referrer, landing page, device and session history associated with a lead. It also states that intake answers can be attached to that journey. This matters for a Lower Makefield practice because the relevant question is not whether a visitor came from Lower Makefield, but which identifiable path brought a real inquiry to the firm. The township’s recorded relationship to Bucks County can help define the service area you review; it cannot establish which channel produces qualified matters.
Recommended approach
Review whether your current intake records preserve the original path and the substantive information available by the lead. Ask to see how a Lower Makefield inquiry would be distinguished from an inquiry elsewhere in Bucks County and how the firm would decide whether the source record is sufficiently reliable for budget decisions.
