What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source attribution, review growth, trends, retainers and revenue signals. Ask which items apply to the scope proposed for your firm.
Does the Lackawaxen population estimate prove local demand?+
No. The 2020–2024 ACS 5-year estimate for Lackawaxen is 5,253, with a margin of error of 20. It is demographic context, not evidence of search demand, competition, legal need, leads, cases or revenue.
Can the dashboard show whether a contact came from Lackawaxen?+
Ask how geographic fields would be defined and displayed. Lackawaxen, Pike County and Pennsylvania are different scopes, and the dashboard should not silently treat them as interchangeable.
Can we listen to or review calls behind a number?+
Bosseo’s public page says calls are recorded, transcribed and tagged, with recordings and transcripts attached to counted calls. Before relying on that description for your firm, review the proposed access, handling and retention terms.
Who should receive dashboard access?+
Bosseo’s page says partners, office managers and intake leads can have access. Your firm should still decide which roles need which fields and ask how permissions are granted, changed and recovered.
Does a dashboard figure prove return on investment?+
No single figure does. A ranking is not a lead, a lead is not a retained matter, and a retained matter is not automatically collected revenue. Agree on definitions and reconciliation with your firm’s records before using the dashboard for budget decisions.