What does the ROI Dashboard describe tracking?+
Bosseo’s public description lists keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, intakes, lead classifications, case types, source attribution and trends. The consultation should establish which items would apply to your firm and how they would be defined.
Can the dashboard prove demand in Jefferson?+
No conclusion about demand should be drawn from the township’s population estimate or from a dashboard label alone. Jefferson’s 2020–2024 ACS five-year estimate is 5,126, but population is not evidence of search volume, legal need, competition, leads, cases or revenue.
Can I compare Jefferson with Butler County?+
You can ask how the reporting would distinguish Jefferson from Butler County and any other target area. Confirm the geographic definitions before comparing figures, because a municipality and a county are different geographic scopes.
Does a lead equal a signed case?+
No. The public page describes lead classifications and case-type tagging, and separately refers to matters and revenue. Ask Bosseo to explain the fields and transitions available for your firm so a contact is not presented as a retainer without supporting information.
Who should have access to the dashboard?+
That is your firm’s decision. Bosseo’s public page says partners, office managers and intake leads can be given access. Because the described dashboard may include recordings and transcripts, review user roles and confidentiality requirements before assigning access.
What should we ask about updates and missing data?+
Ask how calls, forms, intakes and rankings are refreshed, what happens when information is delayed or absent, how corrections are recorded and who handles exceptions. The public description says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle, but it does not state an uptime or recovery commitment.