What does the ROI Dashboard describe tracking?+
Bosseo’s public product text describes keyword rankings, SERP features, AI-engine citations, inbound calls, forms, video intakes, lead classifications, case types, source attribution, review trends and revenue signals. Confirm the exact scope for your firm during the consultation.
Can it prove that Jefferson Hills residents became clients?+
No dashboard label should be treated as proof without an agreed definition and a matter-record match. Jefferson Hills is a municipality in Allegheny County, and population data does not establish demand, leads, cases or revenue. Ask how geography and matter status will be documented.
How should we define a lead?+
Start with your firm’s intake policy. Bosseo’s public text describes a Potential New Client classification separate from Current Client and Other. Confirm how your team will classify referrals, duplicates, spam, vendors and contacts that never become matters.
What should we ask about calls and transcripts?+
Ask who may access recordings and transcripts, how long records are retained, how a mistaken tag is corrected, how missed or transferred calls appear, and which firm policy governs use of the information. Bosseo does not establish your legal or ethical requirements.
Does a live dashboard guarantee search visibility or revenue?+
No. Bosseo describes live reporting and tracked visibility signals, but Google says automation does not guarantee crawling, indexing or search visibility. Rankings, citations and calls should be reviewed alongside your firm’s defined intake and matter records.
What should we confirm before approving implementation?+
Confirm the fields, geographic scopes, attribution rules, permissions, update behavior, correction process, retention and recovery expectations, account ownership and acceptance criteria. Ask which points are included in the proposed Bosseo scope and which require another service.