1. Start with the journey, not a remembered source
A person may not accurately recall whether they first saw a search result, a referral, a local service advertisement or a specific practice-area page. Bosseo describes Lead Attribution as capturing channel, referrer, landing page, device and session detail, then connecting that journey to the lead’s intake answers. For a Hamilton practice, define the geography carefully: Hamilton township is a municipal town in Monroe County, not a synonym for the entire county or Pennsylvania. Your reporting questions should therefore distinguish the geographic area your firm serves from the source that produced each inquiry.
Recommended approach
Ask in a consultation how the system will represent geography, source and matter type without treating Hamilton’s population as a demand forecast. Review whether a record can show the page and channel associated with an actual inquiry, rather than relying on a client’s memory.
