What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, reviews and trends over time. Ask Bosseo to confirm the proposed scope for your firm.
Can the dashboard prove that Guilford generates legal demand?+
No conclusion like that follows from Guilford’s population record or from a dashboard label alone. The population estimate is eligibility and geographic context, not evidence of demand, competition, leads, cases or revenue. Use the dashboard to define and review observed records.
How should we distinguish Guilford from Franklin County?+
Treat them as separate geographic choices. Guilford is recorded in Franklin County, but a township target, a county target and a Pennsylvania target are not interchangeable. Ask for each location to be identified clearly in the proposed reporting scope.
What should we ask about lead classification?+
Ask how Potential New Client, Current Client and Other are assigned; how duplicates, spam, vendors, transfers and changing case types are handled; and whether staff can review or correct classifications. Agree on the definition before comparing counts.
Does the public page confirm every integration we may need?+
No. It describes related Bosseo services and data views, but it does not establish every integration, permission, recovery process or firm-specific configuration. List your required systems and ask Bosseo to confirm support rather than assuming it.
Is the dashboard a substitute for matter and revenue records?+
It should not be treated as one without confirming the data path and definitions. The public page describes leads and matters tying back to revenue, but your firm should confirm what is recorded, who enters it, how it is reconciled and what evidence supports each stage.