1. Define what “ROI” means before reviewing the screen
Bosseo’s public ROI Dashboard page describes rankings, calls, leads, case types, forms, intakes, source attribution, reviews, trends, retainers and revenue signals in one view. Those labels are useful only when your firm agrees on their meanings. A “lead” might be classified as a Potential New Client, while a current client, vendor or spam contact is treated separately. A Franconia firm should also decide whether a matter associated with Franconia township is reported separately from a matter elsewhere in Montgomery County or another Pennsylvania location. The Census record identifies Franconia as a municipal-town and places it in Montgomery County; it does not establish that any particular practice area has demand there.
Recommended approach
Ask Bosseo to walk through proposed definitions for lead, qualified intake, signed matter, revenue, source, case type and location. Require the consultation to distinguish measured activity from assumptions about the Franconia market.
