What does the ROI Dashboard measure?+
Bosseo’s public product text describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, inbound calls, recordings, transcripts, summaries, case-type tags, forms, intakes, source attribution, review signals and trends. The exact scope for your firm should be confirmed in consultation.
Will it prove that Fort Washington has legal demand?+
No. Fort Washington’s 2020–2024 ACS five-year population estimate is 6,271, with a margin of error of 644, but population is not evidence of search demand, competition, leads, cases or revenue. The dashboard should measure agreed activity rather than turn population into a forecast.
Can the dashboard separate Fort Washington from Montgomery County?+
The public page describes city and source data, but it does not specify every geographic configuration. Ask Bosseo to show how Fort Washington, Montgomery County and broader service areas would be labeled and separated for your reporting.
Does a counted lead equal a signed case?+
No. The product copy describes lead classifications, case-type breakdowns and revenue-related views, but your firm still needs definitions for a contact, potential new client, qualified opportunity, signed matter and revenue. Agree on those handoffs before using the numbers for budget decisions.
Who should have access to calls and transcripts?+
That is a firm decision. Bosseo’s public text says partners, office managers and intake leads can receive access, but it does not publish a complete permission or retention matrix. Ask which roles can view recordings, transcripts, lead details and revenue-related information.
How should we evaluate updates and recovery?+
The public description says calls, forms and intakes appear continuously and rankings refresh on their tracking cycle. It does not state an uptime level, backup schedule or recovery time. Ask how delayed, missing, duplicate or misclassified records are handled and what your firm must do when access is unavailable.