1. Connect Forest Hills inquiries to the journeys that preceded them
The Bosseo Lead Attribution page describes records that include channel, referrer, landing page, device and session detail, with intake answers attached to the journey. It also describes connections between phone calls and the web journey that produced them. That distinction matters in Forest Hills: a person may identify the firm from one page, return later through another path and then call rather than submit a form. A client’s answer to “How did you hear about us?” may not preserve that sequence. Population data cannot tell you whether this pattern occurs or how often it occurs in Forest Hills. Your own inquiry records must answer that question.
Recommended approach
Ask Bosseo to show how a Forest Hills inquiry would be represented from first visit through contact. Review which fields are visible, how repeat sessions are handled, whether a call can be connected to a prior web journey, and what happens when the available information is incomplete.
