What does the ROI Dashboard say it tracks?+
Bosseo’s public product text describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. Confirm which views and data sources apply to your firm.
Can it measure Findlay separately from Allegheny County?+
The public page describes city data and service-and-city ranking targets, but it does not define your firm’s geographic configuration. Ask Bosseo to confirm whether Findlay and Allegheny County can be kept as separate reporting scopes for the questions you need to answer.
What is a lead in the dashboard?+
The public text describes a Potential New Client classification, separate from Current Client and Other. Your firm should confirm the classification rules, treatment of duplicates and relationship between a lead, a consultation and a retained matter before using the measure for ROI decisions.
Does the dashboard prove that marketing produced revenue?+
It is presented as connecting leads and matters to case types and revenue signals, but the public description does not prove causation or the completeness of your financial data. Reconcile dashboard records with your matter and financial systems before calling a number revenue.
Can my staff access the dashboard?+
Bosseo’s public text says partners, office managers and intake leads can have access. Ask how roles are assigned, how access is removed, what users can change, and how confidential recordings and transcripts are handled for your firm.
What should we ask about reliability and recovery?+
Ask about data freshness, ranking refresh cycles, outage visibility, retention, exports, backups, recovery, permissions and correction ownership. The public page describes live or continuously updating views but does not state an uptime level or recovery commitment.