What does Bosseo publicly describe the ROI Dashboard as tracking?+
The public page describes keyword rankings, SERP features, AI-engine citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution, reviews, trends, retainers and revenue. Confirm the scope applicable to your firm during consultation.
Can the dashboard prove demand for East Norriton legal services?+
No conclusion about demand follows from East Norriton’s population estimate. The dashboard is for reviewing measured activity and agreed business data; population is not a substitute for search, intake, matter or revenue evidence.
Does a lead equal a signed matter?+
No. The public page distinguishes lead classifications and describes connections to matters and revenue. Your firm should agree how a contact becomes a matter and which revenue field, if any, is used.
Can the dashboard separate East Norriton from Montgomery County?+
The location record identifies East Norriton as being in Montgomery County. Ask Bosseo how geographic labels are configured and displayed, and require the distinction your firm needs rather than assuming it from the location name.
What should we ask about calls and transcripts?+
Ask how calls are logged, recorded, transcribed, tagged, retained and corrected; who may access them; and how unavailable or misclassified calls appear. The public page describes these dashboard elements but does not establish your firm’s operational policy.
Is a dashboard enough to choose our next marketing investment?+
It can provide evidence for a review, but it does not make the decision. Define the source, period, case type, matter and revenue fields you will use, then assign a responsible decision-maker and an action threshold.