What does Bosseo say Lead Attribution shows?+
Bosseo’s public page describes a lead journey containing the channel, referrer, landing page, device, session detail and attached intake answers. It also describes outcome tracking through consultation and signed case, plus roll-ups by channel, case type and page.
Can attribution include phone calls?+
Bosseo states that phone calls can join the same journey record and connect with the web session that produced the call. Ask how that connection would apply to your firm’s phone system, call records and intake practices.
Do I need to rely on a caller’s answer about how they found the firm?+
Bosseo is designed to reduce reliance on remembered answers by recording the journey details it describes. Your consultation should address how records are handled when a path is incomplete, direct or otherwise difficult to identify.
Can I evaluate East Earl separately from Lancaster County?+
That depends on the geographic information your firm collects and how it defines reporting. East Earl is recorded in Lancaster County, but the two labels describe different geographic scopes. Ask how your own location fields would be reviewed without treating population as demand evidence.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey and intake information, rather than showing only anonymous traffic in aggregate. Ask which records and outcomes your firm can inspect and how those definitions differ from your existing analytics.
What should we decide before booking?+
Bring your intake questions, source fields, call-handling approach, matter-status definitions and geographic distinctions. Be ready to discuss who owns follow-up, what counts as a qualified inquiry, and which outcome you want to use when comparing channels.