What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, review activity and trends. The exact scope for your firm should be confirmed in consultation.
Can the dashboard prove demand for legal services in East Coventry?+
No. The Census population estimate provides geographic context only and cannot establish demand, competition, search volume, leads, cases or revenue. Dashboard measurements should be treated as recorded activity and visibility data, not automatic proof of local legal need.
Can I separate East Coventry from Chester County?+
Ask Bosseo how geographic labels and reporting views would be configured. East Coventry is recorded in Chester County, but those are different scopes. Do not assume that a combined view will answer a township-level question.
What should count as a lead?+
Your firm should define that before relying on the number. Bosseo describes classifications including Potential New Client, Current Client and Other. Confirm how your practice areas, spam, duplicate contacts and irrelevant inquiries would be handled.
Does a source attribution prove that marketing caused a signed matter?+
No. Attribution can describe the recorded source or page associated with a contact. Ask how the system links a contact to a matter and revenue, and keep recorded paths separate from claims about causation.
What should I ask about calls and transcripts?+
Ask who can access recordings and transcripts, how long they are retained, how classifications are corrected, how duplicate or repeat contacts are treated, and what privacy and export terms apply. The public page does not establish your firm’s specific governance arrangement.