1. Start with the complete journey, not a remembered source
A prospective client may visit a page, leave, return later and then call. Asking “How did you hear about us?” may produce an answer such as “Google,” but that does not identify the page, referral path or earlier sessions that influenced the inquiry. Bosseo’s public Lead Attribution page describes a journey record containing the channel, referrer, landing page, device and session detail. It also says intake answers can be attached to that journey. For a firm serving East Brandywine and Chester County, the practical decision is whether your current records preserve enough context to distinguish a local service page, a referral, an advertisement or another path. Review those records before deciding what attribution must clarify.
Recommended approach
Ask Bosseo to demonstrate the journey view using the fields that matter to your intake team. Decide which source distinctions would change a budget or follow-up decision, rather than collecting detail that nobody will use.
