What does the ROI Dashboard present?+
Bosseo’s public product page describes a live view that can include keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, lead classifications, case types, forms, intakes, source attribution, review information and trends. Ask which items are included in your proposed scope.
Can Doylestown data be treated as Bucks County data?+
No. Doylestown borough and Bucks County are different geographic units. Ask how the dashboard labels location and keep borough, county and any wider service area separate in reports.
Does a call or lead equal a signed case?+
Not automatically. A call or contact is an activity record. Your firm should define how a potential new client becomes a qualified opportunity, retained matter or revenue event, and confirm which stages the dashboard can display.
How should we evaluate attribution?+
Review a contact from its displayed source and page through intake and matter status. Look for duplicates, offline referrals, multiple possible sources and missing records. Treat attribution as a measurement aid, not automatic proof of causation.
Can our whole team access the dashboard?+
Bosseo’s public page says partners, office managers and intake leads can be given access. Ask for the specific permission model, account administration process, access-removal process and treatment of recordings and transcripts.
What should we ask about reliability and recovery?+
Ask about data refresh behavior, corrections, exports, retention, backups, recovery procedures and any applicable service commitments. The public product text does not establish a particular uptime or recovery guarantee.