What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review growth and trends over time. Confirm the exact scope and definitions for your firm during the consultation.
Can it show Derry separately from Dauphin County?+
That is a firm-specific measurement question to confirm. Derry is recorded in Dauphin County, but those geographic scopes should not be treated as interchangeable. Ask Bosseo how service-and-city targets and attribution labels would be defined for your review.
Does a ranking prove that marketing produced a case?+
No. A ranking is a visibility observation. It does not by itself prove a call, qualified lead, accepted matter or revenue. Review rankings alongside separately defined calls, leads, intake records and matter outcomes.
Who should have access to the data?+
The public page says partners, office managers and intake leads can have access. Your firm should decide which roles need which information and ask about permissions for summaries, recordings, transcripts and classifications before implementation.
Is the dashboard described as an extra product charge?+
Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. Ask the company to explain what ecosystem scope applies to your proposed engagement and which related services, if any, would be separate decisions.
How should we prepare for a Bosseo review?+
Bring your practice-area labels, geographic targets, intake categories, user list, current reporting questions and the records you use to confirm matters. Use the meeting to agree on definitions and acceptance criteria rather than relying on an unexplained total.