Is the ROI Dashboard a substitute for the firm’s case-management or financial records?+
Do not assume that it is. Bosseo describes dashboard views of leads, matters and revenue, but the public page does not establish that the dashboard replaces your authoritative records. Ask how the two systems are reconciled and which system controls financial truth.
Can the dashboard separate Conshohocken from the rest of Montgomery County?+
Ask Bosseo to demonstrate the available geographic definitions and filters. Conshohocken borough is a municipality in Montgomery County, so those labels should not be treated as interchangeable. The public description does not specify every geographic reporting option.
What does Bosseo say the dashboard tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, call classification, case types, forms, video intakes, source attribution, reviews, revenue signals and trends. Confirm which items apply to your proposed scope.
Does a ranking or AI citation prove that marketing produced a case?+
No. A ranking or citation is a visibility signal, while an inquiry, qualified matter, retainer and revenue are different stages. Google also states that automation does not guarantee crawling, indexing or search visibility. Use agreed attribution rules and inspect underlying records.
What should we ask about recorded calls and transcripts?+
Ask how recording, transcription, classification, access, retention, correction and export are handled. The public page describes calls as recorded and transcribed, but it does not state your firm’s final operating terms or legal review requirements.
How do we decide whether the dashboard is ready for partner reporting?+
Set written acceptance criteria for geography, definitions, traceability, permissions, corrections, recovery and financial status. Review representative records with Bosseo and reject any metric whose meaning or underlying data your firm cannot explain.