What does the ROI Dashboard publicly describe tracking?+
Bosseo describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, inbound calls, call recordings and transcripts, case-type tagging, forms, video intakes, source attribution, reviews and trends. Confirm the specific scope and definitions for your firm during the consultation.
Can the dashboard prove that Chippewa has legal-service demand?+
No. The Census population estimate for Chippewa township provides geographic context only. It does not prove searches, competition, leads, cases or revenue. The dashboard should be used to review measured activity and data definitions, not to convert population into a demand claim.
Can a lead be treated as a retained client?+
No. A contact, a potential new client, a qualified intake, a matter, a retainer and revenue are different stages. Ask Bosseo to show the classification and handoff rules so your firm can keep those stages separate.
What should we ask about calls and transcripts?+
Ask how calls are recorded, transcribed, tagged and corrected; who can access them; how long recordings and transcripts are retained; and what happens when information is missing or classified incorrectly. The public product description does not establish your firm’s specific retention or permission terms.
Does the dashboard include every Bosseo service automatically?+
The public page presents the dashboard as part of the Bosseo ecosystem and describes related services such as Lead Attribution, Automation and Programmatic SEO. It does not mean every firm needs every service. Ask which services are in scope and which data handoffs would apply to your engagement.
What should acceptance criteria cover?+
Cover geographic labels, metric definitions, case-type rules, source attribution, contact stages, data-update expectations, missing-data handling, permissions, recovery, corrections and the decisions the dashboard must support. Also identify any integration or revenue-reporting question that needs a direct answer before approval.