1. Start with the geography your firm actually serves
Castle Shannon is a borough in Allegheny County. A service area can include Castle Shannon without treating the borough, the county and the wider Pennsylvania market as interchangeable. That distinction matters when you review attribution. A record should preserve the source journey and the matter information your firm collects; it should not turn a municipality’s population estimate into a forecast of inquiries or cases. Ask to see how geographic landing pages, service pages and referrals are identified in the reporting available to your firm. If your practice serves several places, decide whether you need to compare Castle Shannon with other locations or simply recognize Castle Shannon as one part of a broader service area.
Recommended approach
Define the geographic questions before reviewing results: Which location or service page did the person visit? Was the matter associated with Castle Shannon, Allegheny County or another area based on information the person available? Which geographic distinctions are useful for budget and intake decisions? Keep those questions separate from assumptions about demand.
