What does Lead Attribution show for an inquiry?+
Bosseo’s public page describes a record containing the channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls to the same journey and tracking outcomes through consultation and signed case.
Can it distinguish Carroll from Washington County?+
Bosseo describes journey and intake information, but it does not establish a particular geographic taxonomy for your firm. Ask Bosseo how your chosen geographic fields would be collected, displayed and separated. Do not infer location from the Carroll population estimate.
Does attribution guarantee leads or signed cases?+
No claim about future lead volume, cases, revenue, rankings or demand should be inferred from the product description or Carroll’s population. Attribution is intended to make journeys and outcomes easier to review; it does not itself establish what results your firm will receive.
Can phone calls be included?+
Bosseo states that phone calls can join the journey record and that the transcript and case-type tag can connect with the web session that produced the call. Ask how this would apply to your current phone and intake setup.
Do we need to change our intake process?+
Bosseo’s public page says attribution runs behind the scenes on the website and intake tools and that the team can continue working as it does. You should still review the information collected, the people responsible for follow-up and the firm’s privacy and operational requirements.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey and intake information, rather than showing only anonymous traffic in aggregate. Ask which fields are available to your firm and how they move from inquiry to the outcome stages you define.