What does Lead Attribution show?+
Bosseo’s public page describes a record containing channel, referrer, landing page, device and session detail, with intake answers attached. It also describes connecting calls and tracking outcomes through consultation and signed case. Confirm the exact scope for your firm during the consultation.
Can it distinguish Camp Hill inquiries from broader service-area inquiries?+
The service page describes journey and landing-page information, but it does not establish a particular geographic configuration for your firm. Ask Bosseo how your firm would identify Camp Hill, Cumberland County and broader Pennsylvania activity without treating them as the same market.
Does attribution prove that a channel caused a signed case?+
No attribution record should be treated as automatic proof of causation. It can provide a documented journey and outcome for review. Your firm should set rules for multiple visits, referrals, calls, time windows and professional judgment before using the information for budget decisions.
Will our intake team need to ask how a person heard about us?+
Bosseo’s public page says the service is designed to run behind the scenes and avoid manual tagging or reliance on a remembered source. Ask how that would apply to your current website, intake tools and phone process, and what staff records would still be necessary.
Can phone inquiries be included?+
Bosseo states that calls can join the same journey record, including call information, case-type tags and the web journey that preceded the call. Confirm what information your phone system can provide and what connection would be available.
Where would the information be reviewed?+
Bosseo describes journey detail rolling into its ROI Dashboard alongside broader marketing numbers. Ask which users would have access, which outcomes can be updated and how your firm would correct or explain incomplete records.