What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, inbound calls, call recordings and transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review signals and trends over time. Confirm the exact scope for your firm in consultation.
Can it separate Brighton from Beaver County?+
The public page says the dashboard can show city data, but it does not establish every geographic configuration. Ask Bosseo how Brighton and Beaver County would be defined and displayed for your firm. They should not be treated as interchangeable scopes.
Does a dashboard lead equal a signed case?+
No. A lead is a contact classification, not a retained matter or guaranteed revenue outcome. Review the case type, intake details and matter progression separately.
Who should receive access?+
Bosseo’s public page says partners, office managers and intake leads can receive access. Your firm should decide which roles need access and whether recordings, transcripts and matter-related information require additional restrictions.
How often does the information update?+
Bosseo says calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. Ask about any delay, exception or recovery procedure that matters to your reporting decisions.
Does using the dashboard guarantee search visibility or new clients?+
No guarantee should be assumed. A dashboard measures selected signals; it does not guarantee crawling, indexing, rankings, inquiries, retainers or revenue.