What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, review signals and trends over time. Confirm the exact scope for your firm during the consultation.
Can the dashboard prove that Bellefonte has legal-service demand?+
No conclusion like that should be drawn from Bellefonte’s population or from a dashboard view alone. The Census population estimate describes Bellefonte borough during the 2020–2024 ACS period. It does not prove search demand, competition, leads, cases or revenue.
Can Bellefonte and Centre County be reported separately?+
They should be discussed separately if they represent different measurement questions. Bellefonte is a borough in Centre County. Ask how geographic targets are named, grouped and displayed before comparing results.
How are calls and leads differentiated?+
The public page describes calls as logged, recorded and transcribed, with tags by case type. It also describes classifications including Potential New Client, Current Client and Other. Ask Bosseo to explain the rules, correction process and treatment of contacts that do not become matters.
What should we ask about permissions?+
Ask who can access rankings, calls, transcripts and lead information; who can change classifications; how access is revoked; and what recovery process applies when a user cannot log in. The public page describes firm access but does not establish your exact permission or recovery configuration.
Is the dashboard enough to calculate ROI?+
It can organize the signals Bosseo describes, but your firm still needs agreed definitions and reliable matter outcomes. Confirm how source data connects to consultations, accepted matters and retained matters, and decide which financial fields the firm is willing and able to review.