Does Bosseo guarantee a specific number of reviews or a particular rating?+
The public page describes systematic requests to real clients and ongoing review prompts, but this page does not establish a guaranteed review count or rating. Results depend on your own client population, eligibility rules and client decisions. Discuss assumptions during the consultation.
Can a law firm ask clients for Google reviews?+
Bosseo’s public page says it asks real clients for honest reviews and does not buy, fake or incentivize them. Your firm should still establish an appropriate policy for timing, confidentiality, eligibility and approvals before requests are sent.
What happens when a review is negative?+
Bosseo describes a professional response process and a removal request for reviews that violate Google policies. A disputed review is not automatically removable. Your firm should approve any response that could involve confidential or matter-specific information.
Can every review response be automated?+
Bosseo states that responses can be generated in the firm’s voice and that sensitive reviews can be flagged for approval. Confirm the available approval controls, your responsibilities and the categories of reviews that should not be handled without attorney or staff review.
Will more reviews improve our rankings or increase calls?+
Bosseo presents review activity as relevant to local-map visibility and Local Services Ads positioning. Neither population data nor the service description proves a particular ranking, call volume, lead count or case result. Measure profile activity and qualified inquiries separately.
Should Reputation & Reviews be connected to another Bosseo service?+
Bosseo lists Local Service Ads, Lead Attribution, Automation, Programmatic SEO and an ROI Dashboard as related services. Whether a connection is useful depends on your firm’s goals, systems, approvals and measurement needs. Use the consultation to decide rather than assuming the services are required together.