What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows and connections between existing systems. Whether one is appropriate depends on your workflow and scope.
Do I need a technical requirements document before speaking with Bosseo?+
Bosseo says the conversation can begin with a plain-language description of the bottleneck. You should still bring the current steps, staff roles, information involved and systems affected so the discussion can produce a clear scope.
Can custom software connect with our current systems?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. Compatibility with your specific systems and configuration should be reviewed before it is included in a build.
How should our firm handle confidential information during planning?+
Discuss the information the tool would handle, access roles, administrative controls, retention and recovery questions before sharing operational examples. Use the consultation to determine what information is necessary for evaluation and what should remain restricted.
Who hosts and maintains a custom tool?+
Bosseo states that it hosts and maintains the tools it builds on dedicated servers and describes monitored, backed-up infrastructure. Ask how that stated approach applies to your proposed tool, responsibilities, access rules and ongoing changes.
How do we decide whether custom software is worth pursuing?+
Compare the recurring bottleneck with the cost and complexity of changing it. Proceed only when the workflow, data, permissions, integration questions and acceptance criteria are clear enough to evaluate. Bosseo’s consultation can also determine that an existing product or process change is a better fit.
