What does Lead Attribution record?+
Bosseo’s public description says the service can show a lead’s channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls and following outcomes such as consultations and signed cases. Confirm the applicable scope for your firm during consultation.
Can it distinguish Ambridge from Beaver County?+
Geographic distinction depends on the information your firm records and the reporting scope agreed with Bosseo. Ambridge is a borough in Beaver County. Ask how the proposed setup would represent those locations and other Pennsylvania service areas.
Does attribution prove that a source caused a signed case?+
No attribution record should be treated as a guarantee or as proof that the source alone caused the outcome. It can document a recorded journey and the outcome your firm assigns. Review missing information, timing and other influences before drawing conclusions.
Can phone calls be included?+
Bosseo’s public Lead Attribution page says phone calls can join the same journey record, including the transcript, case-type tag and web journey. Ask what phone information is available for your firm and what permissions, systems or procedures apply.
Will my staff need to ask every caller how they found the firm?+
Bosseo describes attribution as operating behind the scenes and says it is intended to reduce reliance on manual source questions. Confirm the implementation details and any information your intake team still needs to record for qualification and case handling.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific lead with journey details and intake information, rather than showing only anonymous traffic totals. The relevant comparison for your firm is whether the proposed records answer its intake and outcome questions more clearly.