What is Bosseo Video Intake?+
Bosseo describes it as a guided, video-based survey that lives on a law-firm website. Visitors answer questions one at a time, with the flow built around practice areas and qualification considerations such as case type, urgency, and fit.
Is Video Intake a substitute for an attorney?+
No. It is an intake experience and qualification path, not legal advice, a conflict check, a representation decision, or a guarantee that a visitor has a case. Your firm must decide how a person reviews and responds to each submission.
Can the intake cover Aliquippa and other service areas?+
The consultation should establish the geographic questions and boundaries your firm wants to use. Aliquippa is in Beaver County, but that fact does not determine your service area or eligibility rules.
Where does a completed inquiry go?+
Bosseo’s public page says completed inquiries can be delivered with answers attached and tagged by case type, and describes delivery to an inbox. It also discusses CRM and case-management connections through Bosseo Automation. Confirm the exact destinations, fields, access controls, and responsibilities for your firm before approval.
Can our firm choose the questions?+
Bosseo says flows are built with the firm, practice area by practice area. Bring your proposed questions and decision rules to the consultation, then have the final wording reviewed by the people responsible for legal, privacy, accessibility, and intake compliance.
How should we judge whether it is working?+
Start with definitions your firm can apply consistently: starts, completions, incomplete paths, review outcomes, response time, consultations, and retained matters. Do not treat population, rankings, or intake activity as proof of demand or revenue.