What does Lead Attribution show for an individual lead?+
Bosseo’s public page describes a journey record with channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the journey and outcome tracking through consultation and signed case. The exact information available to your firm should be confirmed in a consultation.
Can it tell us whether an inquiry came from Woodburn?+
It is intended to help review the journey and intake information associated with an inquiry. Your firm should decide how it records service geography, including the distinction between Woodburn and the wider Marion County area. Attribution should not be used to infer geography when the underlying record does not establish it.
Will attribution prove which channel will produce future cases?+
No. It can organize historical journey and outcome information for review, but past records do not guarantee future performance. Channel comparisons also depend on accurate intake, outcome records, conversion timing and a clearly defined review period.
Do we need to change our intake process?+
Bosseo’s public page says attribution operates behind the scenes on the website and intake tools and that the firm’s team can keep working as it does. Your current forms, phone tools, fields and ownership rules still need review so the proposed scope is clear.
Does it include phone calls as well as forms?+
Bosseo states that phone calls can join the same journey record, including the transcript and case-type tag described on its public page. Ask during the consultation how that applies to your firm’s existing phone and intake setup.
How does this relate to the ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level detail into its ROI Dashboard, where information can be viewed in broader roll-ups. Confirm the specific dashboard scope, data connections and outcome definitions for your firm before relying on it for budget decisions.