What does Bosseo say Lead Attribution records?+
Bosseo’s public product page describes channel, referrer, landing page, device, session detail and intake answers in one lead journey. It also describes outcome tracking through consultation and signed case, plus roll-ups into an ROI Dashboard.
Can attribution include phone calls?+
Bosseo says phone calls can join the same journey record, with the transcript, case-type tag and web journey connected. Ask how that would apply to your firm’s phone and intake setup before making an implementation decision.
Will this tell me how much legal demand exists in The Dalles?+
No conclusion about demand follows from the city’s population or from tracking alone. The Dalles has a 2020–2024 ACS five-year population estimate of 15,917, but population is not evidence of search volume, competition, legal need, leads or revenue. Attribution is for reviewing your firm’s own journeys and outcomes.
Do I need to change the question my intake team asks?+
Bosseo says its attribution runs behind the scenes and that staff do not need to rely on a “how did you hear about us?” script. Your firm should still review its intake process, qualification fields and permissions so the resulting information is accurate and appropriate for its decisions.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey with intake information and outcomes, rather than showing only anonymous traffic in aggregate. Ask during the consultation which records are available to your firm and how uncertain or incomplete journeys are represented.
Can I use attribution to decide where to spend?+
It can provide information for that review by showing channels, pages, case types and outcomes as described by Bosseo. It does not guarantee that a channel will produce cases, and it should not be used to turn a population estimate or a page visit into a forecast. Review complete records and your firm’s qualification rules before changing budget.