What kinds of custom software does Bosseo describe for law firms?+
Bosseo’s public page gives examples including client status portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and connections between systems. The consultation determines whether your specific problem is suitable for custom work.
Do we need a technical specification before contacting Bosseo?+
Bosseo says a firm can describe the annoyance in plain English and that its team will ask questions and turn the problem into a scoped build. You should still bring the workflow, users, records, permissions and desired acceptance checks.
Can Bosseo connect a new tool to our existing systems?+
Bosseo describes custom tools connected with a firm’s website, intake and dashboard, and refers to CRM, case-management, billing and other connections. The public page does not confirm compatibility with your particular systems, so each proposed integration must be reviewed and agreed during scoping.
Who hosts and maintains the custom tool?+
Bosseo states that it hosts and maintains the tools it builds and describes dedicated servers, monitoring, backups, security, updates, fixes and improvements. Confirm the exact hosting, security, recovery and maintenance responsibilities for your proposed build before approval.
How should our firm evaluate whether the build is ready?+
Use written acceptance criteria tied to the selected workflow. Check the data entered or changed, user permissions, exception handling, notifications or assignments where applicable, recovery expectations and staff usability. Do not substitute an assumed lead, case or revenue result for a workflow test.
Should we build custom software or buy an existing product?+
Bosseo’s own guidance says to buy off-the-shelf when a good product genuinely matches the problem, and to consider custom work when the firm is paying for unused features or relying on manual workarounds. Ask for an honest scope conversation, including the possibility that custom software is unnecessary.