1. Start with the workflow, not a feature list
Custom software is most useful when a specific process repeatedly breaks down. Bosseo’s public Custom Software page describes builds such as client portals, intake tools, internal dashboards, referral trackers and tools that connect existing systems. Check whether your own team performs a repeatable task that generic software does not handle cleanly. Map who receives information, who changes it, who approves the next step and where the same information is entered again. A firm serving Sandy and Clackamas County may also need to distinguish office workflow from service geography: a county relationship does not by itself define your caseload, client location or intake priorities.
Recommended approach
Bring one concrete sentence to the consultation, such as “our staff re-enters consultation details” or “clients call for updates.” Treat that sentence as a starting point for workflow review, not as a predetermined request for a particular feature.
