What does Lead Attribution show for a lead?+
Bosseo’s public page describes channel, referrer, landing page, device, session detail and attached intake answers. It also describes connecting calls and tracking outcomes through consultation and signed case. Confirm the exact fields and scope for your firm during the consultation.
Can it include phone calls?+
Bosseo states that phone calls can join the same journey record as web activity. Ask how calls, transfers, missed calls, transcripts and case-type information would be handled for your intake path.
Will attribution prove that a channel caused a signed case?+
No product description should replace your firm’s judgment about causation. Attribution can provide a traceable journey and outcome record, but it does not by itself prove that a channel caused a matter or guarantee a result.
Do we need to change our intake process?+
Bosseo’s public page says attribution runs behind the scenes and that journey data is attached automatically. Your firm should still confirm what information must be collected, what staff actions remain necessary and whether any changes are appropriate for your workflow.
Can we see which page produced an inquiry?+
Bosseo describes referrer and landing-page information, including the page associated with the visit. Ask how repeat sessions, returning visitors, direct traffic and calls are represented in your reporting.
Where does the information appear?+
Bosseo describes journey-level information rolling into its ROI Dashboard, with views by channel, case type and page. Confirm dashboard access, field definitions, retention and correction procedures before making it part of your operating process.