What does Lead Attribution show?+
Bosseo’s public product page describes a journey view that can include channel, referrer, landing page, device, session detail, intake answers, calls, and outcome tracking through consultation and signed case. Ask during the consultation which fields apply to your firm’s setup.
Can it distinguish Lebanon from Linn County or a wider Oregon service area?+
Geographic distinctions should be defined with your firm. Lebanon is a municipality, and the Census record identifies Linn County as its county relationship. Discuss which geographic labels belong in your intake and reporting; do not assume population or location alone proves demand.
Does attribution replace asking a caller how they found the firm?+
Bosseo describes attribution as an alternative to relying on memory or a manually maintained source field. Your team should still decide how to handle conversations, corrections, and records where the journey or outcome needs review.
Can phone calls be included?+
Bosseo states that calls can join the same journey record, including the transcript, case-type tag, and web journey. Confirm how this would apply to your phone system, intake practice, privacy requirements, and outcome tracking before making a decision.
Does attribution guarantee rankings, leads, or signed cases?+
No performance result should be assumed. Attribution is intended to clarify observed journeys and outcomes; it cannot establish future rankings, demand, case volume, or revenue.
What should we bring to a consultation?+
Bring your service-area definitions, practice-area categories, current intake stages, examples of the source information your team records, and the outcomes you want to compare. Avoid treating unverified assumptions about Lebanon or Linn County as evidence.