What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow organized around the firm’s practice areas and intended to qualify the inquiry by case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to provide contact details and a free-text description. Video Intake is described as a guided path that asks structured questions and delivers the completed answers with the inquiry, so the firm can review more context at the outset.
Can a Deschutes River Woods firm use different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own qualification path. The firm should decide which paths are appropriate, what questions each requires and how inquiries are routed. The product description does not establish which practice areas your firm should select.
Does Video Intake guarantee a consultation or accepted case?+
No guarantee should be assumed. The product is described as an intake and qualification tool. Your firm must decide whether an inquiry is within scope, whether a consultation is appropriate and what response is legally and operationally suitable.
Where do completed inquiries go?+
Bosseo describes completed inquiries as being delivered to the firm with answers attached and says its broader ecosystem can support routing and follow-up. The exact destination and behavior should be confirmed for your firm during the consultation rather than assumed.
What should the firm prepare before booking a review?+
Bring your practice-area list, service geography, intake questions, ownership rules, escalation requirements, approved response language and current measurement approach. Also identify any accessibility or alternative-contact requirements that the website must support.